About

The El Manar Clinics is a multidisciplinary medical-surgical complex located on the hill of the El Manar district in Tunis, 10 minutes from the Tunis-Carthage airport and 15 minutes from the city center. The clinic employs over 500 people, including over 100 specialists. There are 110 hospital beds available for all specialties (surgery, medicine, resuscitation, intensive care, and plastic surgery). El Manar Clinics was founded in 1990 and has welcomed patients from all over the world in its 30 years of existence. El Manar Clinics has always been committed to a process of continuous innovation. This complex offers high-quality hospital hotel services through its suites, single or double rooms, and bathrooms, ensuring good comfort for all patients and their families. The El Manar Clinics consist of three buildings: • El Manar Clinics • Cardio-Vascular Clinic El Manar • El Manar Aesthetic Clinic El Manar Clinics are recognised for their quality of care by the CNAM (Caisse Nationale d'Assurance Maladie) as well as agreements with national and international organisations (banks, airlines, insurance companies, various companies, hotels, embassies, etc). El Manar Clinics' Quality Management System has been certified by Bureau Veritas Certification in accordance with ISO 9001 version 2015. This certification attests to the high quality of our patients' services and benefits. For several years, El Manar Clinics has been engaged in a dynamic of continuous improvement of the quality of care for our patients and risk management. We use several indicators to assess the quality of our services, and we conduct quality audits or evaluation procedures on an annual basis to improve efficiency. El Manar Clinics also wants to participate in the accreditation procedure in addition to certification. We conducted an inventory in 2019 with ACCREDITATION Canada (AC). In terms of health technology, we are constantly looking for ways to improve. El Manar Clinics provides comprehensive care using cutting-edge technology in its surgery and imaging units, which are among the most efficient in Tunisia. The first Siemens Q Pure catheterization room in Africa is equipped with a cutting-edge MRI for extremely precise imaging. Moreover, to limit harmful discharges to humans and preserve the environment, a sustainable development approach has been implemented. Eco-responsible management is being developed in all sectors, with focus groups on environmental quality being formed. El Manar Clinics' waste management policy has been updated to ensure the safety of infectious risks by recycling materials that can be recovered. Every day, respect for the environment is part of the overall quality policy developed for medical care. ADMISSION: Being admitted to the clinic for the first time is a frightening experience for the patient. As a result, the hospitalisation areas are designed to provide you with the greatest amount of comfort during your stay. Our professional healthcare and medical teams are always available to you to ensure that your stay is as comfortable as possible. They will respond quickly to your personal requests and any questions you may have about your stay. Admission is handled in accordance with the clinic's admission policy. It is made directly to the emergency department by the clinic's emergency doctor, or you will present your attending physician's letter of admission. If the patient is a minor, the identity and signature of the guardian will be required.

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ISO